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Catalogue

Information Technology Infrastructure Library - ITIL

INSTITUTION
CENTRAL STATE OFFICE FOR DEVELOPMENT OF DIGITAL SOCIETY
DOCUMENT EDITOR
SDURDD

ITIL is a set of detailed practices for IT service management.

ITIL describes processes, procedures, tasks and checklists that are not related to a particular organization or technology, but on the basis of which the organization can plan, implement and measure the level of conformity and progress.

Although ITIL provides the basis for ISO 20000, there are differences between the two standards

Status
Recommended
Version
0.1
Document creation
10.03.2023 14:45:00
Date of first publication
12.04.2023 17:41:00
Last modification
19.05.2023 15:41:00

Attributes

01 Interoperability level Organizational interoperability
02 Interoperability sublevel Process interoperability
03 Interoperability type -
04 Institution CENTRAL STATE OFFICE FOR DEVELOPMENT OF DIGITAL SOCIETY
05 Language ENGL
06 Country HR
07 Authors of the document AXELOS
08 Restrictions on use -
09 Compliance with EU funds -

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